Modules / HR help desk
Available
Employee questions, tracked to resolution.
One place for every HR question: tickets by category with SLA targets, assignment, internal notes, satisfaction ratings and confidential grievances.
For employees
- Raise a request with attachments from any device
- Get notified on every reply; rate the answer when it's resolved
For HR
- Queue sorted by due time, with mine / unassigned views
- Default assignee and response and resolution targets per category
- Internal notes the employee never sees
- Overdue alerts and auto-close after a week
Confidential
- Grievance categories visible only to HR administrators
- Even other help desk agents can't open them
In the product
How it looks
More modules you can use today
Available
Core HR
One clean record for every employee.
Available
Leave management
Leave policies that run themselves.
Available
Attendance management
Attendance that feeds payroll without retyping.
See HRHelm with your own data.
A 30-minute walkthrough, tailored to your company.